Frequently Asked Questions

Are your items new or pre-owned?
We sell a mixture of new and pre-owned items. The condition of each item is clearly stated in the product description, and we aim to show any noticeable marks or wear in the photographs.

How much is UK delivery?
Delivery charges are calculated at checkout and may vary depending on the size and weight of your order. Please see our Delivery & Shipping page for more information.

Do you ship internationally?
Yes, international shipping may be available. Please contact us before purchasing so we can provide a shipping quote for your country.

How quickly will my order be dispatched?
We aim to dispatch orders as quickly as possible. Items are carefully packed, using recycled packaging where possible.

Can I return an item?
Yes. Please see our Returns & Refunds page for full details about returns and refunds.

How can I contact The Savvy Den?
You can use our Contact Us form or email thesavvyden2024@gmail.com.

Why buy from The Savvy Den?
We give new and pre-loved items another chance rather than letting usable products go to waste, helping customers save money while reducing waste.